Shipping policy

Shipping Policy

Shipping Rates:

• Standard shipping: $11.95
• Rural shipping: $14.95

Order Cutoff Time
Orders placed before 2pm (Monday–Friday) NZST are prioritised for faster dispatch. Orders placed after 2pm, on weekends, or on public holidays will be processed the following working day.

Handling Time
Your order will be processed within 1-2 working days (Monday-Friday)

Transit / Delivery Time
Delivery to North Island locations usually takes 1-2 business days and to South Island locations 1-3 business days. Rural addresses may take an additional 1-2 days.*

Total Delivery Time (including handling time)
2–6 business days for non-rural, 2-7 business days for rural areas.*

*Delivery timeframes are conservative estimates based on information provided by our courier partners and are accurate 99% of the time. However, unforeseen events beyond our control may occasionally cause delays.

Dispatch Address:
Tight Lines Ltd
89 Austin Street
Onekawa
Napier 4110

Closure Dates
If there are any additional closure dates not listed here, they will be displayed in the announcement bar at the top of our website.

Returns
Clearance items cannot be returned unless faulty